THE FUELLING HUB – Shipping Policy

We know you’re keen to get your hands on your fuel — so we work hard to get your order out the door as fast as possible.

Processing Times

Orders are usually packed and sent within 1–2 business days of payment.

We don’t ship on weekends or public holidays (our team’s out training or racing too!).

Delivery Times

We ship Australia-wide using trusted courier and postal services.

Standard shipping: 3–7 business days (depending on your location)

Please note: Rural or remote areas may take a little longer.

Shipping Costs

Shipping rates are calculated at checkout based on your order size and location.

We sometimes offer free shipping promos — keep an eye on our website or socials.

Tracking Your Order

As soon as your order leaves our warehouse, you’ll receive a tracking email so you can follow its journey.

Delays

We do our best to deliver on time, but sometimes delays happen due to:

Courier backlogs

Extreme weather

Public holidays

If your order seems to be taking longer than expected, get in touch and we’ll help track it down.

Missing or Damaged Orders

If your order arrives damaged or goes missing, email us at thefuellinghub@gmail.com within 7 days so we can investigate and sort it out.

International Orders

Right now, we only ship within Australia. Watch this space — we might expand soon!

Questions?
📧 Email us: thefuellinghub@gmail.com